Privacy Policy and Cookies Policy

Privacy Policy

Effective Date: 20 December 2024

Mahad Human Resources Consultancy, we are committed to protecting the privacy of our clients, job candidates, and partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with UAE laws and best practices.

By using our website or services, you consent to the collection, processing, and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from companies, candidates, and recruitment agencies:

1.1 From Companies:

• Company name and contact details (email, phone number, address),
• Company Registration Documents with respective locations,
• Job specifications and recruitment requirements,
• Representative’s name and job title.

1.2 From Candidates:

• Full name,
• Contact information (email, phone number, address),
• Resume/CV, educational background, and work experience,
• Identification documents (passport, visa details, etc.),
• Skills, certifications, and qualifications.

1.3 From Recruitment Agencies:

• Agency name and contact details,
• Authorized representative’s information,
• Agency registration documents with the respective agency’s location.

2. How We Use Your Information

We use the information collected to:

• Facilitate recruitment services and connect candidates with potential employers.
• Verify candidate credentials and job eligibility.
• Improve our website, services, and communication.
• Respond to inquiries and provide customer support.
• Comply with legal and regulatory obligations in the UAE.

3. How We Share Your Information

We may share your personal information with:

• Employers: To match candidates with job opportunities.
• Recruitment Agencies: To facilitate recruitment processes.
• Service Providers: For IT support, data processing, and other operational purposes.
• Legal Authorities: If required to comply with UAE laws or legal processes.

We do not sell, rent, or trade personal information to third parties.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These include:

• Secure servers and encrypted storage,
• Access controls and authentication protocols,
• Regular data security checks.

However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information to the highest standard.

5. Your Rights

Under UAE data protection laws, you have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate or incomplete data.
• Withdraw consent where we rely on your consent to process data.
• Request deletion of your personal data, where applicable.

To exercise these rights, please contact our support team.

6. Retention of Data

We retain personal data for as long as necessary to fulfill recruitment services and comply with legal obligations. Once data is no longer needed, it is securely deleted.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our support team.

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